![]() The Bluetooth icon has to be visible in the menu bar to do this, so we’ll start there. To open Wireless Diagnostics on Mac, simply hold the Option key on your keyboard, and meanwhile, click the Wi-Fi icon on the top right corner of your screen, and select Open Wireless Diagnostics from the drop-down menu. Rather than perform this action for each device, you can do it on all connected Apple devices in the Bluetooth debug menu. ![]() ![]() RELATED: How to Reset Apple AirPods, AirPods Pro, or AirPods Max There are a lot of third-party options to choose from, but when it comes to doing something as sensitive as scanning. This might be harder to do with an iPhone, but it’s a simple process for smaller devices (like Airpods). Unlike macOS, Windows 10 doesn’t have a built-in wireless diagnostics tool. It might seem drastic, but you might consider resetting your Airpods or other Apple peripherals if you’re unable to restore or stabilize Bluetooth connectivity. RELATED: How to Set Up a Bluetooth Keyboard or Mouse on Your Mac Factory Reset Any Attached Apple DevicesĪpple hardware tends to work best with other Apple devices, but that doesn’t mean accessories like Airpods will always work perfectly with macOS. For example, you might have to set up a Bluetooth keyboard to get the correct keys to work. First, though, make sure the device is configured correctly. Of course, if all else fails you can call Apple’s tech support or make a Genius Bar appointment if there’s an Apple retail store in your neck of the woods.After the device is removed, you can attempt to re-pair it. If an issue is intermittent, you can select the option to monitor your Wi-Fi connection to diagnose your connection further. When I try to force quit, a window pops up saying to wait until it completes before quitting. It will not close and I cannot force it to quit. That file contains the line: 09:13:11.870 No Scan Results 0.000 Yes No Wi-Fi networks are visible. Level 1 8 points Wireless Diagnostics will not close or quit Having a problem getting the wireless diagnostics to shut down. One of the files is called condoMGN-diagnostics.txt (condoMGN is the SSID of my WiFi network). You can click Continue to see the summary screen. I decided to dig a little deeper and looked the Wireless Diagnostics report. If no problems are found, Wireless Diagnostics lets you know that your Wi-Fi connection appears to be working. Wireless Diagnostics then tests the Wi-Fi connection to your base station or router, and checks your Wi-Fi configuration settings. Read the introduction in the window that appears, then click Continue. This opens the Wireless Diagnostics utility. While pressing the Option key, click the Wi-Fi menu.Ĭhoose Open Wireless Diagnostics from the Wi-Fi menu, and enter an administrator name and password when prompted. If your Mac or MacBook won’t shut down when you use the > Shut Down from the Apple menu and the only way you close the machine down is to press the power button on your Mac, then perform both an SMC and an NVRAM reset to clear out the root problem. Try to connect to your Wi-Fi network, then quit any other apps that are open. The whole process is very simple, just open the Wi-Fi Diagnostics from the Wi-Fi menu in the OS X tool bar. If you are a Mac user, and often facing a pesky Wi-Fi issue when using the Mac, then there is a traditional solution for you to fix the Wifi issue using Apple’s Wireless Diagnostic Tool. ![]()
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